Category Uncategorized

Missed bins discovery: next steps

Rows of bins and recycling containers on a street in Bristol.

Insights from our discovery to understand user needs and pain points, validate assumptions and inform design ideation for our service to report a missed bin collection. Following our discovery research we considered which areas for improvement had been validated, if…

Transforming SEND top-up services

Logo that reads "Funded by Local Digital"

The Education Transformation Project has been supporting a number of projects across Bristol. One of these projects is the creation of a new Top Up application process. Top Up is a process that allows schools to apply for additional funding…