Tag UCD

Discovery, User research

Missed bins discovery: next steps

Rows of bins and recycling containers on a street in Bristol.

Insights from our discovery to understand user needs and pain points, validate assumptions and inform design ideation for our service to report a missed bin collection.

NickW
February 22, 2023

Discovery, User research

Missed bins discovery: defining the problems

Image of a Bristol City Council wheelie bin and a food waste bin with a smiley face sticker on it

Discovery to understand how we could improve our service to report missed recycling and waste collections.

NickW
February 21, 2023